Hello, 911?

My next game in the Great Gaming Adventure was “911 Operator” which is produced and developed by Jutsu Games, a Polish crew, I believe. They also developed various other sim games in the same vein. This is not my usual fare, but it came with a Humble Bundle, I think, and as per my Gaming Adventure rules, it was next in line.

I completed the game over 3 evenings, but I think the “Career Mode” can easily be completed in one sitting, perhaps 3 to 4 hours on the Easy level, which is what I chose. There’s a “Free Play” mode, where I think you can pick a city and just play until you get overwhelmed, growing your teams and adding firepower and technical support. (MORE HELICOPTERS! MORE MOTORBIKES! Cue the “Chips” theme!)

Surprisingly, once I got the hang of it, I rather enjoyed the challenge of the game. In career mode, you start out in a small town in Hawaii, with minimal crime and few incidents. Obviously, this is all on Easy Mode, as I prefer “story” over challenge – I’m a bit of a wuss like that 😀 – but there are 3 other modes of progressively crazy difficulty to choose from. Once you successfully complete a few duty shifts in this town, you are moved to a slightly larger town with more crime and incidents.

Loading screens were various helpful REAL LIFE hints and instructions for a multitude of medical or safety issues! Ranging from hostage situations to poisoning, burns, and, as seen below, hypothermia.

You have the 3 services to control, with incoming dispatch reports that you have to send out teams to as needed. Once I played a few rounds, I realised your “efficiency” rating depended on your response to each incident – Did you sent the SWAT team to a pickpocket report? Or did you send a single motor bike team to a gang shootout? Was the main fire truck sent for a cat in a tree? I was then able to prioritise and send the right unit for the appropriate incident level.

Scattered in between these incident dispatches are the bread and butter of this game – the 911 call. You get everything from men trying out their pickup lines (yes, seriously – “This woman must need an ambulance… because she just fell from heaven!” along with some other gems) to stolen cars, illegal parking, hostage situations, bank robberies, burning hotels, terrorists, and random political bombings.

Each city was progressively larger and more complex, or, in the case of your final city, Washington, not the largest, but filled with politicians and intrepid journalists – and yes, they call you, asking for information and comments. Sometimes, people even attempt to bribe you not to send the police, or they inform you that they know “important people” and that they could end your career, and you are given various choices regarding your reaction things like this. One caller wanted us to send someone to sort out her 14-year-old daughter who was throwing a tantrum and breaking things, and another as a politician who had gotten himself into a little pickle and wanted an ambulance, but “no cops!” I sent the police anyway.

The voice acting was pretty good, with about 9 pages of “Voice Actors” with about 4 to 6 actors listed on each page. They did a great job! Some of the calls were repeats, but generally, each call was unique in some way, even if just in the dialog options you were offered, or the location and level of threat that was present.

Overall, I would actually highly recommend this game for people who enjoy the “simulation” genre – and there are more games like this one under the same umbrella, made by the same small development crew.

Stay on the line, help is on the way…